Frequently Asked Questions (FAQ)

1. How long does shipping take?

• Metro Cities: 5-8 business days
• Other Cities & Towns: 7-12 business days
• Remote Locations: 10-15 business days
• Delays may occur due to weather, public holidays, or courier issues.

2. How can I track my order?

• Once your order is shipped, we’ll send you a tracking link via email/SMS.
• Please allow 24-48 hours for tracking updates.

3. Do you offer Cash on Delivery (COD)?

• Yes, COD is available with an additional charge of ₹50 (if applicable).
• COD orders require phone verification before shipping.

4. What if I receive a damaged or wrong product?

• Contact us within 48 hours of delivery at [your support email] with clear photos of the issue.
• We’ll arrange a replacement or refund after verification.

5. Can I cancel or modify my order after placing it?

• Orders can be canceled or modified within 12 hours of placing them.
• After that, processing begins, and we cannot make changes.

6. Do you ship internationally?

• Currently, we only ship within India.

7. How do I contact customer support?

• Email us at Support@Zubio.shop.

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